Cancellation Policy*: If you cancel 36 days or more
before the start date of your trip, you’ll get a full refund. If you
cancel within 35 days of the start date of your trip, your trip will not
be refunded.
*This cancellation policy is subject to rules
and regulations in applicable jurisdictions in which our travel supplier
is based. Therefore, in the event of conflict between the cancellation
policy displayed here and cancellation terms in supplier booking terms,
the provisions of the booking terms will prevail.
Name Change Policy:
If you change any name(s) on your booking 30 days or more before the
start date of your trip, you’ll be charged a fee of US$50 per name
change. Name changes are not permitted within 30 days of the start date
of your trip.
Contact Travel Support if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.
At
the time of booking, you will see a page with your order number and
trip cost. This is your confirmation. Please retain and bring this
information with you on your trip.
Hotel/resort credits and/or
discounts cannot be converted to cash, and any not used during your stay
will expire immediately upon your departure. Member is responsible for
paying any taxes that may be added to items purchased with hotel/resort
credit.
In the unfortunate event that an activity or excursion
is no longer available, we will substitute a similar activity of equal
or greater value.
Make sure that your passport and visa, if
applicable, are up-to-date before you leave! It’s important to double
check that you have all the identification and other documentation
required by the specific country you’re traveling to. In many countries,
passports and visas must be valid for 6 months or longer after the trip
end date. If you are unable to obtain the required identification and
other documentation, the Cancellation Policy for this VolunTour will
apply.
Please note: Due to contractual supplier policies, we may
not be able to confirm requested name or room changes to existing
bookings for trips that are scheduled to travel within 30 days of your
request.
Members with additional people in the room, not booked
prior to travel, will be charged the hotel’s prevailing rate, not the
trip price.
Pricing shown is for each person, and is based on 2 adults per room.
Please
don’t consider your change requests official until you receive a
confirmation email from your In-destination Support Team member.