If you cancel 91 days or more before your trip, you’ll get a refund less a fee of US$50. If you cancel between 46 and 90 days before your trip, you’ll get a refund less a fee of US$100. If you cancel within 45 days of your trip, your trip will not be refunded. All fees are on a per-person basis.Name Change Policy:
If you change any name(s) on your booking 45 days or more before the start date of your trip, there will be no fee for the name change(s). If you change any name(s) on your booking 44 to 31 days before the start date of your trip, you’ll be charged a fee of US$50 per name change. Name changes are not permitted within 30 days of the start date of your trip.
Welcome DreamTrip Eligibility Policy:
The new member rate is available for members who book their first Welcome DreamTrip within 90 days of joining the DreamTrips community. The special new-member rate only applies to your first Welcome DreamTrip booking, and only if booked within the first 90 days of membership. Members not in that window can book a Welcome DreamTrip for the higher, existing member rate, which can be viewed in the drop-down menu. If you book your Welcome DreamTrip at the new member rate but are outside of your 90-day window of eligibility, we will email you to collect the difference between the new member rate and the member rate. You must pay the difference within 72 hours or your reservation will be canceled.
Members can’t combine DreamTrips Points. Your membership level determines the maximum amount of DreamTrips Points you can use. If you have more than 50 Rovia Bucks, you can apply them in the checkout process.
Contact Travel Support
if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.
At the time of booking, you will see a page with your order number and trip cost. This is your confirmation. Please retain and bring this information with you on your trip.
Hotel/resort credits and/or discounts cannot be converted to cash, and any not used during your stay will expire immediately upon your departure. Member is responsible for paying any taxes that may be added to items purchased with hotel/resort credit.
In the unfortunate event that an activity or excursion is no longer available, we will substitute a similar activity of equal or greater value.
As always, make sure that your passport/visa is up-to-date before you leave! It’s very important to double check that you have all the necessary identification required for the specific country you’re traveling to. Keep in mind that many countries require passports and/or visas to be valid for a minimum of 6 months after the end date of the trip.
Please note: Due to contractual supplier policies, we may not be able to confirm requested name or room changes to existing bookings for trips that are scheduled to travel within 30 days of your request.
Members with additional people in room, not booked prior to travel, will be charged the hotel’s prevailing rate, not the trip price.
Pricing shown is for each person, and is based on two adults per room.
Please don’t consider your change requests official until you receive a confirmation email from us.