If you cancel 36 days or more before the start date of your trip, you’ll get a full refund. If you cancel within 35 days of the start date of your trip, your trip will not be refunded.
*This cancellation policy is subject to rules and regulations in applicable jurisdictions in which our travel supplier is based. Therefore, in the event of conflict between the cancellation policy displayed here and cancellation terms in supplier booking terms, the provisions of the booking terms will prevail.
Name Change Policy:
If you change any name(s) on your booking 30 days or more before the start date of your trip, you’ll be charged a fee of US$50 per name change. Name changes are not permitted within 30 days of the start date of your trip.Welcome DreamTrip Eligibility Policy:
The new member rate is available for members who book their first Welcome DreamTrip within 90 days of joining the DreamTrips community. The special new-member rate only applies to your first Welcome DreamTrip booking, and only if booked within the first 90 days of membership. Members not in that window can book a Welcome DreamTrip for the higher, existing member rate, which can be viewed in the drop-down menu. If you book your Welcome DreamTrip at the new member rate but are outside of your 90-day window of eligibility, we will email you to collect the difference between the new member rate and the member rate. You must pay the difference within 72 hours or your reservation will be canceled.
Members can’t combine DreamTrips Points. Your membership level determines the maximum amount of DreamTrips Points you can use. If you have more than 50 Rovia Bucks, you can apply them in the checkout process.
Contact Travel Support
if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.
At the time of booking, you will see a page with your order number and trip cost. This is your confirmation. Please retain and bring this information with you on your trip.
Hotel/resort credits and/or discounts cannot be converted to cash, and any not used during your stay will expire immediately upon your departure. Member is responsible for paying any taxes that may be added to items purchased with hotel/resort credit.
In the unfortunate event that an activity or excursion is no longer available, we will substitute a similar activity of equal or greater value.
Make sure that your passport and visa, if applicable, are up-to-date before you leave! It’s important to double check that you have all the identification and other documentation required by the specific country you’re traveling to. In many countries, passports and visas must be valid for 6 months or longer after the trip end date. If you are unable to obtain the required identification and other documentation, the Cancellation Policy for this DreamTrip will apply.
Please note: Due to contractual supplier policies, we may not be able to confirm requested name or room changes to existing bookings for trips that are scheduled to travel within 30 days of your request.
Members with additional people in the room, not booked prior to travel, will be charged the hotel’s prevailing rate, not the trip price.
Pricing shown is for each person, and is based on 2 adults per room.
Please don’t consider your change requests official until you receive a confirmation email from us.