This VolunTour is offered in collaboration with, and sponsored by,
Serve The World Today, LLC and Hug It Forward. Participation on this
VolunTour is subject to your acceptance of Serve The World Today’s Terms and Conditions. Please see this link for cancellation, refunds and other policies, some of which are stated below.
Hug
It Forward is a 501(c)(3) nonprofit organization that supports and
empowers communities in Guatemala by building bottle schools with
trash-stuffed plastic soda bottles. Visit Hug It Forward for more information.
Cancellation Policy*:
If you cancel 31 days or more before the start date of your trip,
you’ll get a refund of 50% of the amount you paid for the trip. If you
cancel within 30 days of the start date of your trip, your trip will not
be refunded. All fees are applicable on a per-person basis.
*This
cancellation policy is subject to rules and regulations in applicable
jurisdictions in which our travel supplier is based. Therefore, in the
event of conflict between the cancellation policy displayed here and
cancellation terms in supplier booking terms, the provisions of the
booking terms will prevail.
Name Change Policy: Name changes must be done no later than January 20 and are subject to a US$50 name change fee. Name changes after this date are not allowed.
Hotel/resort
credits and/or discounts cannot be converted to cash, and any not used
during your stay will expire immediately upon your departure. Member is
responsible for paying any taxes that may be added to items purchased
with hotel/resort credit.
In the unfortunate event that an
activity or excursion is no longer available, we will substitute a
similar activity of equal or greater value.
Make sure that your passport and visa, if applicable, are up-to-date before you leave!
It’s important to double check that you have all the identification and
other documentation required by the specific country you’re traveling
to. In many countries, passports and visas must be valid for 6 months or
longer after the trip end date. If you are unable to obtain the
required identification and other documentation, the Cancellation Policy
for this VolunTour will apply.
Make sure that you request a name
change or room change at least 31 or more days before the 1st day of
your trip. Due to contractual supplier policies, we may not be able to
confirm requested name or room changes to existing bookings for trips
that are scheduled to travel within 30 days of your request.
Each
individual, including each child, who is coming along with you on your
VolunTour is required to have a booking prior to the commencement of the
trip. If you do not book and pay for each such person in advance of the
trip, you will be charged the hotel’s then-current rate, not the trip
price, for each such person at the time of your check-in.
Pricing
for children is based on their age at the time of travel and may be
subject to additional terms and conditions of individual hotels and
all-inclusive resorts. Also, pricing for children can vary, and may be
higher than pricing for adults. Therefore, before you book any travel,
please check the relevant hotel or resort website for applicable terms
and conditions as well as details regarding their pricing structure.
Pricing shown is for each person and is based on 2 adults per room.
Please
don’t consider your change requests official until you receive a
confirmation email from your In-destination Support Team member.
OTHER TERMS:
If
Serve The World Today determines that it is unsafe to go on a trip, for
whatever reason, no refund will be offered. You will be given a credit
and priority booking for another Guatemala bottle-school VolunTour
within 12 months. You will be responsible for any flight change fees if a
trip is postponed for safety reasons.
If, due to rain or other
extreme conditions, it is impossible to work on a bottle-school site,
the trip will go on as scheduled and you will visit a community where a
bottle school has already been built. There, you will interact with
children and the community.
For safety and cultural reasons, the consumption of alcohol is strongly discouraged during any portion of this trip.
Those
traveling on this VolunTour should not have any serious health issues.
Unfortunately, accommodations for those with disabilities are not
available.
The minimum number of people required for this
VolunTour to travel is 10. If fewer than 10 book this VolunTour, it will
be canceled. You will be notified if your trip is going to be canceled.
When accompanied by a legal guardian, children as young as 8 years
old are permitted to come on the bottle-school trip. If you would like
to bring your child on a bottle-school trip, and he or she is under 10
years old, please contact adam@hugitforward.org to discuss further considerations. Accompanied minors are always welcome, and pay the full price.
EARLY ARRIVALS AND LATE DEPARTURES:
If you arrive or depart one or more days before or after the start or
end dates of your trip, we can arrange transfers and hotels for you, and
you will be responsible for the cost. Please note that we do not
encourage you to arrive early or stay late and if you do, you are
assuming full responsibility for anything and everything that may occur
outside the regularly scheduled trip, regardless of whether Serve The
World Today, Hug It Forward or Rovia is ultimately able to accommodate
or assist you before or after the trip.
At the time of booking,
you will see a page with your order number and trip cost. This is your
confirmation. Please bring this information with you on your trip.
Another confirmation will not be sent.
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